🚚 Free delivery over £30 🚚

FAQ

What delivery service do you provide?

We use Royal Mail 2nd class for all deliveries, your order should arrive between 3-5 days.

Can I order online and collect in store?

unfortunately not but everything in our online store is a available to purchase at our shops.

 
What is bean to bar?

If you’re unfamiliar with the term ‘Bean to bar’ let us explain a little bit. From the cocoa beans being delivered to us we crack, winnow, grind, temper and wrap to create a bar of chocolate that is unique, smooth and full of flavour. The whole process takes over 30 hours to produce and is all done under one roof hence the term ‘Bean to bar’. Please see our ‘what is bean to bar’ page under the ‘about’ section in the menu for more details. 

 What are your shop opening times?

Please se the ‘Visit’ page for opening times for both our shops.

 Do you sell gift vouchers?

Yes we do, you can find them in the online shop. Please note all Gift vouchers are sent via email which contains a code that can be used online only.  If you would would like in store vouchers please visit one of our shops. 

Can I stock your chocolate in my coffee shop, deli etc? 

Yes we would love to work with you, please get in touch via the ‘wholesale’ page and we will get back to you ASAP.